Shipping Policy

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Shipping Destinations

We currently ship to the United States.

Delivery Time

Estimated delivery time is 7 business days from the date of shipment.

Shipping Costs

Shipping fees are calculated and displayed at checkout. Any promotional free shipping offers will be clearly stated on the website.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Delays

Delivery delays caused by carriers, customs, weather, or unforeseen events are beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for lost or delayed shipments due to incorrect addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact contact@my-boomba-us.com within 7 days of delivery.